Complaints Procedure

Gill Mortgage is a marketing company and acts as a introducer for Savreet Singh Gill who is a qualified mortgage adviser and is regulated by the FCA under Broker Advice Limited (FCA number 986326).

If you wish to register a complaint, please write to Broker Advice Limited, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF or please email [email protected]

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at http://www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

Financial Services Compensation Scheme (FSCS)
If you make a complaint and we are unable to meet our liabilities, you may be entitled to compensation from the Financial Services Compensation Scheme. Further information about the limits applicable to the different product types is available from the FSCS at http://www.fscs.org.uk/what-we-cover/products